Review
Receive the claim details and core supporting documents and review what is available.
Our Process
Our Process
One clear route from receiving the documents to settlement or identifying the appropriate next step.
Four high-level stages
From review to resolution or the next step
A quick overview of the route, followed by the full detail below.
Assess
Identify the claim basis, document strength and practical options.
Engage
Set the communication, negotiation and follow-up route for the matter.
Resolve or Next Step
Monitor settlement or define the appropriate next procedure if an amicable result is not reached.
The full route
Seven connected stages
Instead of repeating multiple lists, the full process is shown once in a clear sequence.
- 01
Receive the File
We take the claim details and core documents, and identify any additional records needed.
- 02
Review the Documents
We review contracts, invoices, statements, correspondence and proof of delivery or completion.
- 03
Assess the Position
We identify the basis and value of the claim, document strength and realistic options available.
- 04
Set the Route
We agree the appropriate communication, negotiation and follow-up plan for the matter.
- 05
Engage & Negotiate
We contact the other party professionally and on the record, seeking payment or a workable settlement.
- 06
Monitor Payment
Where payment or an instalment plan is agreed, performance is followed and the client is updated.
- 07
Resolve or Define the Next Step
We document settlement, or set out the appropriate next procedure if an amicable result is not reached, coordinating with licensed professionals where required and within licence scope.
Where a matter requires court representation or enforcement procedures, Bayan coordinates with licensed advocates or the competent authorities in accordance with the scope of its licence and applicable UAE law.
Outstanding invoices or overdue receivables?
Share a brief summary on WhatsApp or speak with us directly about the appropriate next step.